Skip to content

Last updated

August 20, 2024

Privacy Policy

Introduction

At The Mentholatum Company, we understand the importance of privacy and are deeply committed to protecting the personal information of our customers and visitors. We believe that trust is built on transparency, and we want you to feel confident that your privacy is respected every time you interact with us. This Privacy Statement outlines our practices regarding the collection, use, and protection of your information, as well as your rights under applicable laws. Whether you are visiting our website or using our products and services, we are dedicated to safeguarding your privacy at every step.

Our Commitment to Privacy

The Mentholatum Company has a longstanding commitment to respecting and protecting the privacy of all individuals who engage with us. We believe that your personal information belongs to you, and you have the right to control how it is used. Our privacy practices are designed to give you confidence in our commitment to protecting your data. We do not collect, maintain, share, or sell personal information from visitors to our website. Our focus is on delivering exceptional products and services while ensuring that your privacy is never compromised.

Information We Do Not Collect

In keeping with our commitment to your privacy, The Mentholatum Company does not collect any personal information from visitors through this website, mentholatum.com. This means that we do not gather details such as your name, address, phone number, email address, or any other personally identifiable information when you browse our site. We believe that you should be able to explore our products, learn about our company, and interact with us online without worrying about the collection of your personal data. Our business is built on the trust and loyalty of our customers, and we are dedicated to maintaining that trust by respecting your privacy at all times.

Cookies and Tracking Technologies

While The Mentholatum Company does not collect personal information, we may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit this site. These cookies help us understand how you interact with our content, allowing us to improve the functionality and user experience of our website. For example, cookies can help us remember your preferences, provide you with a more personalized browsing experience, and analyze how our site is being used.

It is important to note that the cookies we use do not collect any personal information, and they are not used to track you across other websites. You have the option to disable cookies through your browser settings if you prefer not to use them. However, please be aware that disabling cookies may affect the functionality of our website and your overall experience.

How We Protect Your Information

At The Mentholatum Company, we take security seriously. Even though we do not collect personal information through this website, mentholatum.com, visitors, we have implemented a range of security measures to protect any data associated with your interactions on our site. These measures include the use of secure servers, encryption technologies, and other industry-standard practices designed to safeguard your information from unauthorized access, alteration, or destruction.

We regularly review our security practices to ensure that they remain up to date with the latest technological advancements. Our goal is to provide you with a safe and secure online experience, so you can engage with our content and explore our products with peace of mind.

Third-Party Links

Our website may contain links to third-party websites, products, or services that are not owned or controlled by The Mentholatum Company. These third-party sites may have their own privacy policies, and we encourage you to review them before interacting with those sites. Please be aware that The Mentholatum Company is not responsible for the privacy practices or the content of third-party websites. By using our website, you acknowledge that any information you provide to third-party sites is subject to their privacy policies and not to ours.

Children’s Privacy

The Mentholatum Company is committed to protecting the privacy of children. Our website and services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can address the situation promptly.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) grants California residents specific rights regarding their personal information. At The Mentholatum Company, we fully support these rights and are committed to protecting your privacy. In accordance with the CCPA, we want to make it clear that we do not collect, maintain, share, or sell any personal information from visitors to our website. We believe in transparency and respect your right to privacy, ensuring that your data is not used in any way without your explicit consent.

Changes to Our Privacy Statement

As part of our commitment to transparency and privacy, The Mentholatum Company may update or modify this Privacy Statement from time to time. Any changes to this statement will be posted on this page, and the date of the latest revision will be clearly indicated at the top of the page. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your privacy. Your continued use of our website after any changes have been made will constitute your acceptance of the updated Privacy Statement.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or our privacy practices, we encourage you to reach out to us. We value your feedback and are here to address any concerns you may have. Please feel free to contact us using the information below:

The Mentholatum Company

707 Sterling Dr

Orchard Park, NY 14127

1-877-636-2677

consumeraffairs@mentholatum.com