Terms Of Service

1. Introduction

Welcome to The Mentholatum Company. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. If you do not agree with these terms, you should not use our services.

2. Acceptance of Terms

By using our website and services, you agree to these Terms of Service, our Privacy Policy, and any other legal notices or guidelines provided. These terms apply to all visitors, users, and others who access or use our services.

3. Changes to Terms

The Mentholatum Company reserves the right to modify or update these Terms of Service at any time without prior notice. Your continued use of the website or services after any changes constitutes your acceptance of the new terms.

4. Use of Our Services

4.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you have the legal capacity to enter into this agreement.

4.2 User Conduct

You agree to use our services only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of our services. Prohibited activities include, but are not limited to, the following:

• Uploading or transmitting viruses, malware, or other harmful code.
• Engaging in any form of unauthorized advertising or spam.
• Attempting to gain unauthorized access to our systems or user accounts.

4.3 Account Registration

If you create an account with us, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Product Information and Availability

5.1 Product Descriptions

We strive to provide accurate information about our products. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

5.2 Availability

Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

6. Intellectual Property

6.1 Ownership

All content, trademarks, logos, and other intellectual property on our website are the property of The Mentholatum Company or its licensors. You may not use any of our intellectual property without our express written consent.

6.2 User-Generated Content

If you submit any content to us, including reviews, comments, or suggestions, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content in any media.

7. Limitation of Liability

To the fullest extent permitted by law, The Mentholatum Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services or products, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold harmless The Mentholatum Company, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of our services, your violation of these terms, or your infringement of any intellectual property or other rights of any third party.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which The Mentholatum Company operates, without regard to its conflict of law principles.

10. Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or your use of our services shall be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association, and conducted in the jurisdiction where The Mentholatum Company is based.

11. Termination

We reserve the right to terminate or suspend your account and access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users or us.

12. Cookies

Our website uses cookies to enhance your experience and personalize content. Cookies are small text files that are placed on your device to help the website function properly and to analyze how the website is used. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

13. California Consumer Privacy Act (CCPA)

The Mentholatum Company is committed to protecting your privacy. In compliance with the California Consumer Privacy Act (CCPA), we affirm that we do not collect, maintain, or share/sell any personal information from visitors to this site. Your trust is important to us, and we ensure that your privacy is safeguarded.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

The Mentholatum Company

707 Sterling Dr

Orchard Park, NY 14127

1-877-636-2677

consumeraffairs@mentholatum.com